CUSTOMER CARE
Frequently Asked Questions
Dry clean only. Store folded away from direct sunlight and rough surfaces, and gently steam to restore drape.
We support INR, USD, GBP, EUR and AED, with payment via credit/debit cards, UPI, Apple Pay and Google Pay.
Choose Portrait, Monogram or Bespoke Weave on our Personalisation page, submit your requirements, and our atelier team will follow up with a quotation.
Returns are accepted within 14 days of delivery in original condition and packaging. Personalised and bespoke pieces are final sale.
Contact concierge@vanyraatelier.com with your order number and we will guide you through the process.
Yes — we ship to India, the United Kingdom, the European Union, the United States, the UAE and the rest of the world, with complimentary delivery on selected orders.
Yes, a tracking link is emailed once shipped.
Delivery estimates vary by destination, typically 3-14 business days. Exact estimates are shown at checkout for your shipping zone.
Still have questions? Contact us.